Delivery Policy
Orders received will be delivered following the delivery timing as stated below unless there is unexpected stock shortage due to unforeseen circumstances:

Within Klang Valley
1-2 days exclude public holiday

Others West Malaysia Area
1-3 days exclude public holiday

East Malaysia
4-9 days exclude public holiday

Refund Policy

Customers who wish to return the goods/products should notify TH IT within 14 days after they have received it. Proof of damage or other valid reason should be provided to TH IT. The returned goods/products will be checked and the customer should use the original packaging. If the goods/products have been used or damaged by the customer, there will not be any refund. TH IT will also not be responsible if the return shipment is lost during the return transit. Once we have checked and verify the returned products, the customer will receive their refund within 3 days after the confirmation.

Refund will be allowed if either one of the condition is met:

 The product is defective or has cosmetic issue.

 The product is broken or damaged when received.

 The received product is different from the ordered product.

 Any other valid reason due to unforeseen circumstances.

Please return your purchase to the following address:

Lot 13, Jalan TP 5A, Taman Perindustrian UEP,
47600 Subang Jaya, Selangor, Malaysia.

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